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Returns & Refund Policy

At Louise Unger, we strive to maintain high standards with our product manufacturing and fulfilment. If for any reason our products did not meet your expectations, we want to make things right for you. We will work with you in resolving your issues right away. We can be contacted by emailing us at or texting/calling (980) 225-1880.


If we are unable to resolve your issues, our refund policy is as follows:

  • A refund request must be made within 5 calendar days of order delivery date
  • Product must be returned in original packaging
  • A return label will be issued to ship the item(s) back to us


To request a refund, please email with the following:

  • Full name, address & phone number on the order
  • Order number
  • Product(s) you intend on returning
  • The reason for your return